Shipping

Shipping Policy

 We offer free delivery to mainland UK, the Scottish Islands, and Northern Ireland. We aim to ship your order within 3 working days. You will receive an email confirmation with tracking details as soon as your item is shipped, allowing you to monitor its journey.

UK Shipping:

·         For courier deliveries, a telephone number or email address is required.

·         Please note that deliveries to Northern Ireland and the Highlands and Islands of Scotland may take longer than usual.

·         If you have any special requests regarding your order or delivery, please email us before placing your order.

Overseas Shipping:

·         For orders outside of the UK, additional shipping charges will apply.

·         As of January 31, 2020, glass items shipped overseas are not eligible for insurance. ElvenGlass does not accept liability for any loss or damage to items ordered from overseas.

·         Please be advised that all import taxes and duties are the responsibility of the customer and must be paid accordingly.

If you have any queries about shipping, please don't hesitate to get in touch. We’re committed to ensuring your satisfaction and are always here to help.